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Impact case studies

 

Strengthening STARs

A few years ago, the general student feeling was there was a gap between the issues students were having and what was being fixed by academic staff. The reason for this gap appeared to be because many of the issues were very specific to the course or department, and so did not always make the agenda of university-wide committees. This meant a lot of these issues, that were incredibly important to the students affected, but not necessarily to the wider university, were often left unsorted.

The Students’ Union always realised academic representation was a bit hit-and-miss, so it applied for funding to have dedicated staff members for the academic representation scheme. This application was successful and now the Union offers enhanced rep training, financial incentives to reps and an annual conference for all reps to share experiences and best practice. We now have just under 500 reps registered with the programme and supporting students.

 

Saving the X1 bus service

The University had indicated its intention to cancel the X1 bus service that shuttles students and staff between the Stoke and Stafford campuses from 2011/12 onwards. The service costs the University approximately £200,000 a year and its usage level is quite low. However, for those few students that do use it, it is an essential part of their ability to study at Staffs.

Following extensive lobbying from the Students’ Union, the University were convinced of the need to retain the bus service for another year at least, meaning it will run in the 2011/12 academic year. The Union has also agreed to look into more feasible options that would still give students what they need, offer an environmentally friendly transport option but not cost the University as much.

 

Academic feedback

The National Student Survey, which all final year students are asked to fill in, identified that students were not happy with the way they received academic feedback. Feedback came back too late for some students to change their work before the deadline and lecturers were found to take more than a month in some cases to respond.

Using its position on the Academic Board, one of the most senior committees in the University, the Students’ Union applied pressure for change. The Union proposed a new academic feedback structure to the board that would commit lecturers to feedback to students within four weeks. At first this was met with opposition, leading to further meetings and unconferences to discuss lecturers’ concerns. However, lecturers quickly came round to the Union’s way of thinking and it was agreed at Academic Board not long after.

This is a huge improvement for students as it gives them a guaranteed time in which they will get the feedback to help them improve their assignment before final submission.

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