Support available over the holidays

Click the links below to be taken to the relevant University support service.
 

 


Campus Control
 
Campus security are available 24 hours a day over the Christmas and New Year period. The Control office is based in the Cadman Building main entrance and they will be managing the access to and safety and security of the University buildings and Halls of Residence. The team will manage and attend incidents and emergencies on the Campus as the first response.
 
They can be contacted on +44 (0) 1782 294837 or by email at campuslidecontrol@staffs.ac.uk.
 
ResLife
 
The ResLife Hub at Coalport will be open until 6pm on Friday 20th December. We will then be open 10am-1pm every day (except closed on 25th December, 26th December and 1st January) and can be contacted by calling 01782 294221 then RLMs will be on night duty from 8pm until 3am. RLMs can be reached by calling Security on 01782 294837.
Our normal opening hours will commence on Thursday 2nd January at 8am.
 
Library Opening Hours
 
Outside the staffed opening times the buildings are open for you to access as detailed, but there are no Library sta? at the Service Desks to help you. Don't forget though, if you have a query you can ring us 24 hours a day on 01782 295770 (Note that outside sta?ed hours calls are handled by an external agency). You can ?nd more details about the support available by visiting www.sta?s.ac.uk/support_depts/library.

Access to the buildings and libraries is by swipe card entry system at all times. Please remember you must bring your student card with you in order to gain access, and to use the facilities such as self-service issue and MFD printers.
Any changes to our opening times will be advertised on our web pages and through social media.
 
Christmas Vacation Opening Times
Monday 16th Dec - Friday 20th Dec
24/7
9:00am - 4:45pm
Saturday 21st Dec - Wednesday 1st Jan
24/7
Self Service
Thursday 2nd Jan - Friday 3rd Jan
24/7
9:00am - 4:45pm
Saturday 4th Jan - Sunday 5th Jan
24/7
Self Service
 
Our Emergency Support
 
If you are looking for help in an emergency or feel you need support urgently, you could try one or more of these options (open 24 hours every day unless otherwise stated): Phone an ambulance and/or the Police on 999 Go to the Accident and Emergency Department at a hospital Contact your GP or ‘out of hours’ GP support You can access the NHS 111 Service telephone 111 (24 hours a day) Phone the NHS Mental Health Access Service for South Sta?ordshire on 0300 555 5001 mentalhealth.sssft.nhs.uk Phone the NHS Mental Health Access Team for Stoke on Trent and North Sta?ordshire on 0300 123 0907 www.combined.nhs.uk/our-services/adult-community/access-team

For information about options to consider immediately after a rape or sexual assault, visit the NHS Choices web pages. If you wish to contact a Sexual Assault Referral Centre (SARC) in the Sta?ordshire and surrounding areas, you could contact:
 
Grange Park – Sexual Assault Referral Centre Cobridge Community Health Centre, Church Terrace, Cobridge, Stoke on Trent, ST6 2JN.
 
If you are an adult and want to attend SARC without the police, please call the 24 hour self-referral number on 0800 970 0372.
 
If you want to access the service with Police support please report the assault by telephoning 101.
 
Staffordshire Mental Health Helpline
 
Open 7pm-2am weekdays, 2pm-2am weekends Call FREE (from landlines and most mobile providers) : 0808 800 2234
Email: sta?ordshire.helpline@brighter-futures.org.uk
Text: 07860 022821
 
Samaritans
Tel: 116 123 (24 hours a day)
Email: jo@samaritans.org
 
Student Minds UK
www.studentminds.org.uk
Shout - Crisis Text Line for free, 24/7 support. Text CAM to 85258.
 
If you are looking for support outside of opening hours or are having suicidal thoughts or finding it difficult to cope you could also contact:
 
Papyrus HOPELineUK
 
Open: 9am - 10pm weekdays.
2pm - 10pm weekends
2pm - 10pm Bank Holidays
Email: pat@papyrus-uk.org
Tel: 0800 068 4141
Text: 07860039967