Advice

student advice centre

The student advice centre is home to our Money Doctors who are specialist financial advisers and our general advisers. We are here for free, factual, confidential, impartial advice.

Our Opening Times

Day	Stafford	Stoke
Monday	9am - 4pm	9am - 4pm
Tuesday	9am - 4pm	9am - 4pm
Wednesday	9am - 4pm	9am - 4pm
Thursday	9am - 4pm	9am - 4pm
Friday	9am - 4pm	9am - 4pm

You can contact the student advice centre by coming and seeing us in an open access session, via telephone, via email and by live chat

Stafford
Student Advice Centre,
Beacon Building,
Beaconside,
Stafford,
ST18 0AD

Tel: 01785 353311

Stoke
Student Advice Centre (Above the Ember Lounge),
College Road,
Stoke-on-Trent,
ST4 2DE

Tel: 01782 294469

Student Advice Centre: sac@staffs.ac.uk

Money Doctors: moneydoctors@staffs.ac.uk

What do we offer?

The Student Advice Centre offers non pre-bookable open access sessions. These will run on a daily basis, usually during the morning and afternoon although it is advised that you check with the advice centre to confirm the times that are available on the day.

Occasionally due to advisers having other commitments, open access session availability may be reduced; so we advise you to ring and check first, especially if you are travelling any distance.

We also offer information about different topics on our website, this can be found by clicking here.

Victim Support Clinic

If you would like to speak to a Victim Support counsellor, please contact the Student Advice Centre receptionist who can arrange an appointment for you.

The advice centre is open between the times stated, although it might not always be possible to see the advisor at the time when you get to the advice centre
Student Union Information Centre is available outside of these hours for general enquiries, and is available Monday to Friday 9.00am to 8.00pm (closes at 5pm during vacation periods).

Student Advice Centre Policies

The following links are the operating policies of the Advice Centre. They explain the principles by which we work, what you can expect from our service and what we expect from you as a client.

• Code of Practice
• Confidentiality Policy
• Non-attendance of appointments policy
• Complaints Procedure
• E-mail Policy
• Equal Opportunities Policy