Deputy Venues Manager

 

Location: Staffordshire Students' Union, Stoke-on-Trent

Salary: £28,027 to £30,341 (Grade 5, SCP 22-25)

Hours: Full Time, annualised hours (predominantly term time with Christmas and New Year off)

Roles on our Venue Management Team are demanding, full-time positions and are therefore not suitable to undertake alongside studies

🌟Be part of something bigger

Our vision is that every student will be proud to be a part of Staffs. 

Our venues are at the heart of that experience - from coffee and daytime social space through to late-night events and entertainment. As Deputy Venues Manager, you’ll play a key role in creating the environment where students connect, unwind and make lasting memories.

🌟About the role

This is a hands-on leadership role within our Venue Management team, supporting the delivery of our bars, café spaces and events programme.

You’ll work closely with the Venues General Manager to lead day-to-day operations, supervise a large team of student staff, and ensure our venues are safe, welcoming and delivering a high-quality experience.

This role is ideal for:

  • Supervisors ready to step into a management role

  • Graduates building a career in hospitality or events

  • Former Union Team Members progressing into full-time work

🌟What the job is really like

Our venues are busy, varied environments - so it’s important to understand what the role involves:

  • A fast-paced, high-pressure environment, particularly during peak periods

  • A mix of daytime operations and late-night shifts

  • Leading teams in live, customer-facing situations

  • Making decisions quickly to keep operations running smoothly

  • Balancing customer experience, compliance and commercial performance

No two days are the same - and you’ll need to be confident, adaptable and ready to lead from the front.

🌟What we’re looking for

We’re looking for someone who:

  • Has experience in a hospitality or customer-facing role (ideally high-volume)

  • Has experience supervising or supporting a team

  • Is confident working in fast-paced, high-pressure environments

  • Communicates clearly and works well with a range of people

  • Is organised and able to manage competing priorities

  • Uses initiative and makes sound decisions in an operational setting

  • Has a working knowledge of key regulations (e.g. H&S, licensing)

  • Can work flexibly, including evenings and weekends

For further information about the role, please view the full Job Description.

🌟Why Join Us?

  • Be part of a values-led organisation at the heart of student life

  • Work in a varied, high-energy environment where no two days are the same

  • Annualised hours model with downtime outside peak periods 

  • Generous holiday entitlement and pension scheme 

  • Opportunities for professional development and progression

🌟 Key Dates 

Please ensure that you are available on the following key dates:

  • Interviews take place during week commencing 13 July 2026

  • Staff Induction Training and student welcome activity will take place throughout September 2026

These dates are fixed and cannot be rescheduled, so please consider your availability before applying. 

Click here for further information and to apply

Applications close on 2nd July at 9am; however, we reserve the right to close the vacancy early should sufficient applications be received.