What to do with a parking ticket

Here's everything you need to know if you are given a parking ticket on the University campus

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Park correctly - new University Car Parking rules do apply to you!

The University's parking enforcement scheme is managed by District Enforcement Ltd.

The Union's advice to students and staff is: follow the parking instructions on the car park signs when parking on University property.

The enforceability of private parking charges depends upon the decision of a court, but our practical advice is: Don't Be A Test Case – park properly! Some years ago, it was fairly easy to challenge private parking 'fines', but the law has changed in favour of the parking enforcement agencies.

If you get a parking charge notice ("ticket")

If you do get a ticket, and do not want to argue about how you were parked, remember that the charge is reduced for prompt payment. In this case, paying the charge as soon as possible may be advisable. See the ticket or on-campus signs for details.

If you get a parking charge notice that is incorrect

Do not just "hope it will go away". It won't. Read on for ideas on what to do.

If you feel that you have been wrongly charged for parking

Take immediate action. Begin by taking photographs of your parked car and getting contact details for any witnesses who can support your statements. Then contact District Enforcement: you cannot access independent arbitration until your case has been considered by the company. There is a link to the District Enforcement online appeals form at http://www.district-enforcement.co.uk/appeals.html  Make sure you quote the reference number on the ticket and send the company copies of any evidence you want considered.

If District Enforcement rejects your appeal, you can appeal to the arbitration service "The Independent Parking Committee" (see  http://www.theipc.info/#!independent-appeals-service/citr). The usual deadline by which an appeal must be made is 21 days from the date on which District Enforcement rejected your representations.

If you need advice on making an appeal case, speak with the Student Advice Centre.

If you are in hardship or have other issues with the ticket

Speak with the Student Advice Centre team so we can advise you individually.

Hardship will not get you out of the parking charge, but we might find other ways to help you; such as advising on payment by instalment or applying for extra income.

If you want to challenge the enforceability of the parking scheme

If you would like a free expert opinion on your case, contact us about how best to access your local Trading Standards service.

Further reading

http://www.moneysavingexpert.com/reclaim/private-parking-tickets has a lot of general useful information on private parking schemes.

 

Please note: some of the comments on this page date back to how things were before law changed.

 

Comments

Charlotte Kaye
3:48pm on 21 Mar 13 I can see why the use of the word 'probable' is an issue here, but following the top line means the rest of the article will not apply. "Park correctly - new University Car Parking rules do apply to you!"
Michael Brown
12:01pm on 21 Mar 13 The part of this that worries me is the line that reads 'this scheme is probably enforceable'...probably enforcable? It either is or it isn't. If it's not enforcable then surely they are working outside of the law by fining people for incorrect parking? The other thing to note here is that they also claim that the ticket is not a 'penalty charge as such' - does this mean they can be dis-regarded like those charges that parking agencies hand out, for companies such as McDonalds? (as highlighted by Watchdog a few years ago)
Raymond Crowther
10:48am on 19 Mar 13 Do you have to pay the £70 fine before the appeal is considered? This could be a problem for some hard up students. Would 'Alf' help out those students who cannot afford to pay and are living on the breadline? I also have concerns regarding the company contracted by the University to enforce these car parking charges. Who actually sticks the ticket on the windscreens? District Enforcement or Staffs Uni? Though I am aware of the recent changes in policy regarding the use of university car parks and understand this, is this also going to a put an additional strain on any parking space in the nearby neighbourhood? I wonder why District Enforcement needs to operate from a PO Box number in Stafford. I have lived in Stafford all my life and must admit that I have not heard of this company before and would welcome the opportunity to call in personally at their office in Stafford to discuss an issue if needed. Also I note the number to call them is a 0844 number. I'm not sure of the cost of calling 0844 numbers from a mobile (I do not have a land-line), but this could also incur additional costs for students. Surely, a local 01785 number would make it easier and cheaper for students to contact them to discuss issues if they had to? I also note that Staffordshire University and District Enforcement are prepared to contact the DVLA for student’s details and take out legal action against them for failure to pay the £70 fine, also a bailiff visit and more additional costs if students do not pay. Surely this is not the way to treat hard up students?
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