What is a Student Charter?

Student Charter is a document between students, the University and that Union that outlines what to expect from your student experience during your time with us. It's a written commitment by the University to a certain academic standard, a commitment by the Union to support all students and a commitment by the student to actively partake in learning and respect the community. 

This charter is reviewed annually with students who are representing your academic interests to make sure it lets you know what to expect.

Student Charter

STAFFORDSHIRE UNIVERSITY COMMITMENTS

 

  • We will deliver high-quality teaching and learning and experience for our students.
  • We know how important feedback is, so we will ensure timely and quality feedback to support your learning in line with our existing policies.
  • All of your modules will have up to date, appropriate and relevant resources available week to week as you progress.
  • The learning outcomes on your course is our priority. This means that your calendar will look and feel different for different courses, reflecting their specific needs.
  • We have a team approach to delivering your learning, so we will make sure you will always have someone there for your timetabled sessions.

 

STUDENT COMMITMENTS

 

  • For the best learning experience, you will need to engage in all available learning opportunities and required assessments.
  • Take personal responsibility for self-learning and independent study time, it’s important to your success.
  • Inform your academic team and us if you cannot access or engage with your learning and teaching activity. We will work together to get the right outcome for your success.
  • Feedback is so vital to your learning. Let us know if we are not delivering this promptly or in a way that helps you develop your understanding.
  • We understand that every course is delivered differently; talk to your Academic team or the Students’ Union studentvoice@staffs.ac.uk when things are not what you expected. We want to ensure you have the best experience possible.

 

STAFFORDSHIRE UNIVERSITY STUDENTS' UNION COMMITMENTS

 

  • We will be an independent voice for students influencing the University in its decision making.
  • We are here for you; whatever the problem, we will represent, advise or advocate in your time of need.
  • Our campaign work will be on issues that are relevant to you, our students.
  • We will be an inclusive organisation, embracing our diverse population.
  • We put our students first. We want our students to see us as their Union, someone they recognise and trust to deliver the best for them.

 

Get in touch we are here to make your time with us the best it can be:

  • If your circumstances change throughout the year. Come and talk to the connect team, and we can make sure you are connected to the right person studentconnect@staffs.ac.uk
  • You must have the right technology and understand how to engage with your learning platforms. If you need support and guidance, you can contact the Digital Services Help Desk via 3800@staffs.ac.uk.
  • If your learning support requirements change, it is vital that you actively engage with Student inclusion team quickly to discuss and review. If you need support, contact student-inclusion@staffs.ac.uk
  • Your Union is there to provide free, independent advice for you please get in touch if you need some help union@staffs.ac.uk

PLEASE NOTE: WE RECOGNISE THAT THIS MAY BE DIFFERENT FOR OUR PARTNER COURSES WITH GOVERNING BODY ACCREDITATION AND OUR PART-TIME OR DISTANCE LEARNER STUDENTS.