COVID-19: Important Updates (25th March)

Below is an update of the key services, opening times, availability – and useful information from around the University.  If you have any specific questions, please don’t hesitate to contact the team or visit our Student FAQ page. For the latest information on Covid-19, please head to our Union or University Webpages, the MyStaffsUni App or check your student email.

Please take care, #BeKind, and Stay Safe ??

What we did yesterday:

  •  We meet with senior colleagues in the University to share your concerns around course work and assessments
  • Your Officer Team attended emergency 'Academic Board' to adjust regulations and make sure they're right for you
  • We worked with the university comms team to ensure the right messages got out to students this morning
  • We briefed our student advisers to enable them to understand the regulations to support, represent and advocate for you
  • Our teams, services and departments remained online to ensure that all support and normal services could operate

Our key focuses for today:

  • We're meeting 'Academic Regulations' and 'Learning and Teaching' teams to understand any issues or concerns we might need to answer for specific cohorts or students with the new regulations
  • We are developing our FAQs to help you navigate your experience at this difficult time
  • We're working with our Engagement Team, Marketing and Venue teams to help you stay socially connected (look out for some baking videos, a digital-Gobble and more!

If you are not getting flexibility from your school in line with these changes then please let us know. We are here to support your academic interests via the FAQ form or by emailing  

 Key Points:

The last information regarding University deadlines, assessments and support has been sent to students and accessible via the MyStaffsUni App. This includes:

  • Academic Principles the University are working to adhere to.
  • Information on 2-4 week deadline extensions (where applicable)
  • Self-Isolation guidance - "You can tell us if this is the case for you by completing this online form. If you are unable to continue your work while self-isolating due to COVID-19 symptoms, your claim for Exceptional Circumstances will be approved."
  • Full update available here

Students' Union:

  • The Officer Team are working with the University to get 'Term 3 refunds' on pre-paid parking permits. This information will hopefully be shared this week.
  • The Union Shop on Leek Road remains OPEN:
    • Mon – Fri: 8am – 7.30pm
    • Sat – Sun: 12 (noon) – 6pm


  • Information on how to apply the University support fund (information below)
  • Library Books will continue to automatically renew, and you will NOT receive fines during this time (Contact if you receive an invoice) and stay up to date with library services at
  • A message of support from ResLife


  • ResLife are still on campus to support students with phone call check-ins will be part of the ResLife routine.
  • You can still collect post from the office, but it is encouraged if you order from Amazon, to get it sent to the Amazon locker.
  • Can still reach Reslife through e-mail and phone at 01782 294221 &
  • Full update available on this video

Useful Links:

  • The NHS is calling for Volunteers (information below). Please only consider this if you are fit, willing and able.


Union Shop (Leek Road) | Mon - Fri (8am - 7.30pm), Sat/Sun (12pm - 6pm)

Whilst remaining open please be mindful of social distancing when interacting with our team members and fellow customers.

University Support Fund

The Student Support Fund (previously the Student Hardship fund) is now available for any Staffordshire University student who may be struggling financially and are worried about how this might impact on your ability to continue with your studies and you can apply any time.

You can make a repeat application if your financial circumstances have changed, you’ll just need to provide evidence for this.

We’ve tried to summarise the key points, however you should ensure you’ve read and understood the FULL Guidance notes before applying:

  • What can I apply for?
    • Unexpected emergencies
    • Repairs of essential household equipment
    • Travel home due to a serious family illness or bereavement
    • Assistance with additional course related costs you’d not previous anticipated
    • Assisting with the costs of diagnostic tests (i.e. dyslexia full screening) and DSA equipment contributions
  • Thinking of applying to this fund, we’d always recommend speaking to one of the support services first (all of which are now accessible remotely):
    • Students’ Union Advice Centre | Visit to book an appointment, email or call 01782 29 4629
    • Student Hub | Call 01782 294751 or email
    • Student Guidance | Email or book online 
    • Student Well-being | Email

Click here to apply

NHS Volunteer Call Out

We have sourced the following information from the NHS. Please only consider this if you are fit, willing and able.

NHS Volunteer Responders has been set up to support the NHS during the COVID-19 outbreak. To do this they need an 'army' of volunteers who can support the 1.5m people in England who are at most risk from the virus to stay well. Doctors, nurses and other professionals will be able to refer people in to NHS Volunteer Responders and be confident that they have been matched with a reliable, named volunteer.

Here are the ways you can support:

  • Community Response volunteer: This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home.
  • Patient Transport volunteer: This role supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring that they are settled safely back in to their home.
  • NHS Transport volunteer: This role involves transporting equipment, supplies and/or medication between NHS services and sites, it may also involve assisting pharmacies with medication delivery.
  • Check-in and Chat volunteer: This role provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation

Find out more at:


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