A number of Students attended the Student Hub Workshop a few weeks ago to discuss the upcoming Student Hub in the science centre and share your views on what makes your experience both pleasant and aggrivating at times.
Some of the positives that those who attended voiced surrounding "What makes your Student Experience Good?" included:
- The Students' Union, it's support and advice, it's venues and Gobble.
- Facilities, equipment and the 24/7 library access.
- Varsity and the opportunity to get involved in sport.
- Expert staff, the quality of research and studies and supportiveness of lecturers.
- Stoke being an emerging city and multi-cultural, providing new experiences as well as the employability rate in the city and University.
- Making new friends on courses, exploring a new city and teamwork being a key factor in success.
Whilst people were generally happy with their student experience, there were some aggrivations voiced in "What makes your Student Experience Bad?", such as:
- Students sometimes feel unsafe.
- Concerns about debt Students are facing.
- Accessibility - doors don't always work which can cause issues for disabled students.
- Lack of political engagement at the University.
- More presence needed on both sides of campus from the Students' Union.
- Building names generally don't make sense.
- Car parking continues to be a big issue.
There was also further discussion, where discussion turned to concerns surrounding recurring referral to "customer experience" and "brand management" when the focus should be on education, as well as discussion of future developments to the campus.
It was discussed as to why the new hub would be in the science centre rather than the library, to which the University responded that the library will probably be moved over to the other side of campus in the future.