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Volunteer posts available:
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Community Engagement Volunteer
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Registered Charity number:
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1049663
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Volunteer Provider:
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UHNM Royal Stoke
Location: Stoke
Area of interest: Emergency Response
Number of Volunteers required: 10
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Date Opportunity posted:
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Not Stated
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Closing date:
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Ongoing
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Opportunity description:
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MAIN DUTIES AND RESPONSIBILITIES
SPECIFIC
On entering A&E
- Cleanse Hands using alcohol hand Rub.
- Make sure that you are wearing your ID badge.
- Approach the nurse in charge to make them aware of your presence.
- Ask to be introduced to your ward mentor
- Ask whether there are areas or patients you should not visit.
Assisting Patients:
- Chatting to patients.
- Reading to patients.
- Encouraging and helping patients to complete the patient satisfaction questionnaire.
- Passing patients their towels, papers, books, drinks and other personal items.
- If patients ask for a nurse let a member of staff know
Assisting the staff:
- Assist nursing staff to make beds.
- Clean bed tables if they have become dirty due to food or drink (being aware of Infection Control issues (guidance to be given by nursing staff).
- Fetch wheelchairs as and when required.
- Assist with general tidiness of locker tops and tables (awareness of Infection Control issues)
- Assist with meal delivery to patients (under guidance of staff and no direct feeding to be undertaken)
- Fetch late meal requests and special menus from the kitchen.
- Refill water jugs and cups (again under guidance where necessary).
- Refill the cold water reservoir on the mobile hot drink machines when water level is low.
- Restock the mobile drinks machine with Tea, Coffee, Hot Chocolate and Soup when stock levels are low.
- Restocking of the aprons, gloves, wipes, bed pans and general ward stocks when required).
- Collection of items from Pharmacy (when requested).
- Assist patients in wheelchairs to the X-Ray Department.
- Collection of clean linen from the Linen Stores.
- Filling up the linen cupboard in A&E.
- Empty used linen in the sluice room.
- Collect paperwork/documents from departments.
- Assist with cleaning the trolleys (under guidance – infection control awareness)
- Assist with making up trolleys with clean linen.
- Top up syringes in centre cupboard.
- Top up items in store cupboard and collect items from stores when stocks run low.
- Tidy store cupboard.
- Top up ECG machine with razors and tabs.
- Take faulty equipment to be repaired.
- Take samples to the labs and collect blood syringes.
- Keep the department and patient’s area tidy.
- Report faulty items to works.
- Fold patients blue bags
Restrictions
- Do not administer food, drinks or medication to patients.
- Do not engage in hands on contact with patients.
- Do not observe or engage in any type of patient treatment such as bathing, toileting or clinical activities.
- Volunteers must always check with the ward before assisting with delivery of meals and drinks to patients
GENERAL
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Training:
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Skills and development:
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- Ability to respond to a range of difficult and emotional situations both face to face and on the telephone with an efficient and caring manner
- Be enthusiastic, friendly and approachable
- Demonstrate a commitment to the role with regular attendance
- Maintain confidentiality
- Able to complete tasks required independently and as part of a team
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Further information:
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You will be required to have a DBS check which will be submitted by ourselves and you will be reimbursed with vehicle travel expenses.
To register your interest please click here If you have already registered with us and are also interested in this role, or if you would like more information please contact us
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