Session Title
Dealing with Challenging People
Session Description
Develop your conflict management skills and learn how to approach difficult situations in a tactful way
When & Where?
1:00pm – 1:30pm, Microsoft Teams
Skills you’ll gain
Assertiveness, Interpersonal skills, Negotiation and Communication
Session delivered by
Anaida Fernando, Elected Officer @ Staffordshire University Students’ Union
Any questions in advance?
Email union@staffs.ac.uk.
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